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Staff Success Manager at Jobgether. This position is posted by Jobgether on behalf of . Virtual Coworker. . We are currently looking for a . Staff Success Manager. in . California (USA). .. This role focuses on ensuring an exceptional employee experience from the moment of placement through ongoing career development. The Staff Success Manager will guide new hires through interviews, onboarding, and continuous support while driving engagement initiatives to maintain high satisfaction and retention. By working closely with client relationship teams, this position plays a vital role in fostering strong contractor-client relationships and upholding organizational standards. The environment is dynamic, people-centric, and values proactive problem-solving alongside compassionate leadership.. . Accountabilities:. . Prepare staff for client interviews to boost readiness and confidence.. . Lead onboarding and welcome programs for new hires, ensuring smooth transitions.. . Conduct regular follow-ups to monitor staff performance, engagement, and well-being.. . Serve as the primary contact for staff concerns, providing timely and empathetic support.. . Develop and implement internal engagement activities and staff support initiatives.. . Collaborate with client managers to quickly identify and resolve any issues.. . Uphold company values and standards across all staff placements.. . Track and report on staff experience metrics including retention and satisfaction.. . Manage communication and support for a portfolio of approximately 100 staff members.. . . Filipino citizenship and residency in the Philippines (this role is remote but candidates must meet this criteria).. . Excellent communication skills with a warm, supportive tone.. . Strong multitasking and people management capabilities across different time zones.. . Proactive problem solver with decisive judgment.. . Empathetic yet firm, maintaining high standards and staff accountability.. . Highly organized, responsive, and committed to promoting staff success and happiness.. . Home office setup with:. . . High-quality headset and webcam.. . Stable internet connection (25 Mbps minimum).. . Modern computer system (Windows 10/macOS Monterey or later).. . Quiet, distraction-free workspace.. . Backup plan for power/internet interruptions.. . . Company Location: United States.