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Dutch Speaking Customer Service for Fashion & Apparel - 2000 per month at Mercier Consultancy BG. Mercier Consultancy is seeking a Dutch Speaking Customer Service Agent for our Fashion & Apparel Department, offering a competitive salary of €2000 per month. In this engaging role, you will serve as the primary contact for our Dutch-speaking customers, assisting them with inquiries about fashion products, order statuses, and returns. Your aim will be to create a delightful shopping experience for clients by delivering personalized and efficient customer support via phone, email, and chat. If you are passionate about fashion and dedicated to helping customers, we encourage you to apply.. Responsibilities. . Deliver exceptional customer service in Dutch for inquiries related to fashion and apparel.. . Assist customers in navigating our product offerings and placing orders.. . Manage order changes, returns, and customer requests with professionalism.. . Resolve customer complaints and issues promptly and amicably.. . Keep up with the latest fashion trends to provide informed recommendations.. . Coordinate with the warehouse team to ensure accuracy in order fulfillment and shipping.. . Document customer interactions and provide feedback for service improvements.. . . Fluency in Dutch and English, both written and spoken.. . Prior experience in customer service, especially in the fashion or retail industry.. . Excellent communication skills with a customer-focused attitude.. . Enthusiasm for fashion and an ability to learn about new product lines quickly.. . Familiarity with CRM and customer service platforms.. . Attention to detail and organizational skills.. . Willingness to work flexible hours, including weekends and evenings, as needed.. . Company Location: Greece.