Customer Support Chat Intern (Remote - LATAM) at Geeks on Site

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Customer Support Chat Intern (Remote - LATAM) at Geeks on Site. About the Role:. GeeksOnSite is looking for a . fast-typing, detail-oriented intern. to join our support team. In this . 3-month internship. , you will be responsible for answering live customer chats and emails in real time. This is a great opportunity to gain hands-on experience in tech customer support and potentially grow into a full-time role.. Responsibilities:. . Respond to incoming . live chats and emails. from customers using a computer. . . Ensure . quick response times. and a professional, friendly tone in all messages. . . Escalate technical issues to the appropriate team when necessary. . . Follow scripts and guidelines for handling inquiries. . . Maintain clear and organized communication logs. . . . . Excellent written English. skills (grammar, spelling, and clarity). . . . Fast and accurate typing. skills (a typing test may be required). . . Must have . access to a reliable computer. and internet connection. . . Must be able to . answer chats promptly. and remain attentive while online. . . Self-motivated and able to work independently. . . Located in . Latin America. (preferred).. . Company Location: Nicaragua.