
Content & Communication Specialist | Remote at 360dialog GmbH. About Us. 360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results.. We combine data-driven insights with personalized, two-way conversations, helping businesses scale customer engagement, boost conversions, and automate WhatsApp communication. Our full-service approach makes it easy for businesses to unlock the potential of WhatsApp, from campaign management to messaging automation.. We’re trusted by over 1,000 partners and more than 40,000 clients worldwide. As the first provider to offer full-funnel analytics and data solutions for WhatsApp, 360Dialog is leading the way in performance-driven messaging and marketing automation.. Role Overview. As a Content & Communication Specialist, you will be responsible for assisting our team in creating and delivering engaging partner communications. Your day-to-day will involve helping to create educational content and managing operational tasks like content calendars and scheduling to ensure our messaging is consistent and effective. Key Responsibilities:. Assist in planning and creating partner communications across multiple channels.. Contribute to the creation and distribution of educational content that helps the market and partners understand our solutions.. Support the development and packaging of partner stories and testimonials to highlight value and impact.. Help manage operational tasks such as content calendars, formatting, and scheduling to ensure our communications are consistent.. Key Requirements:. Bachelor’s degree in Communications, Marketing, Journalism, or a related field (or equivalent experience).. Around 1–2 years of experience in content creation or marketing, including internships or relevant university projects.. Strong writing and editing skills in English (Portuguese, Spanish or German are a plus).. A talent for turning technical information into clear and engaging content.. Organized and detail-oriented, with an interest in managing recurring tasks like newsletters or event follow-ups.. Familiar with tools such as Google Workspace, Notion, Canva, Figma, Veed. . Comfortable using AI tools (e.g., ChatGPT, Claude, Manus). Curious, proactive, and collaborative — you are eager to learn and contribute to team goals.. Background Check Notice. By submitting your application, you acknowledge and agree that 360dialog may conduct a background check as part of the recruitment and selection process. This may include, verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.. About you. We highly value people who are dedicated to growing with us, who do not get paralysed by complex problems and focus on continuous improvements and achievements. . We encourage you to think critically, solve problems creatively and choose to do what makes sense, always asking yourself what impact and value your actions and decisions have for the team and the company.. What matters to us is your independence and passionate commitment to software exploration. It's crucial that you possess the ability to manage yourself in a fully remote and global company and understand your own capabilities to work in an asynchronous way and at your optimal pace.. Company Location: Brazil.