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OpenAir Analyst at Velsera. Who are we? . Welcome to the era of Velsera! Seven Bridges, Pierian & UgenTec have combined to become Velsera.. Velsera is the precision engine company. We empower researchers, scientists, and clinicians to drive precision R&D, expand access to, and more effectively leverage analytics at the point of care. . What will you do? . System Administration & Configuration:. Manage user accounts, roles, permissions, and security settings within OpenAir.. Configure and customize OpenAir fields, forms, reports, workflows, and modules to align with business requirements (e.g., project setup, billing rules, revenue recognition).. Maintain data integrity and accuracy across the platform, including data import, migration, and auditing. Stay updated on OpenAir releases, new features, and industry best practices, ensuring optimal utilization.. Support and manage NetSuite/OpenAir integrations with other systems (e.g., NetSuite Finance and others).. User Support & Training:. Provide ongoing technical support to users, addressing issues, questions, and troubleshooting problems related to OpenAir functionality.. Develop and deliver user guides, documentation, and training sessions for system processes and best practices to drive user adoption.. Reporting & Analytics:. Create and maintain custom reports, saved searches, and dashboards to track key performance indicators (KPIs) related to projects, resources, time, and financials.. Analyze data and processes to provide insights and recommendations for business improvement.. Collaboration & Process Improvement:. Work closely with project managers, finance teams, IT teams, and other stakeholders to ensure OpenAir aligns with operational goals, improves processes, decreases errors, and increases efficiency.. Identify opportunities for process improvements and system enhancements.. Provide guidance on best practices for project management, resource management, and financial operations.. Technical Proficiency:. Proven experience with NetSuite OpenAir (or similar Professional Services Automation – like Certinia). Strong understanding of OpenAir PSA modules (Project Management, Resource Management, Time & Expense Management, Project Accounting, Reporting & Analytics).. Experience with NetSuite ERP is often required, particularly for roles involving integration.. Familiarity with NetSuite's customization tools (SuiteAnalytics, SuiteFlow, SuiteBuilder, SuiteScript - 1.0/2.0), API integrations (SuiteTalk, REST APIs).. Experience with SQL or similar querying languages is a plus.. Functional Knowledge:. Strong understanding of financial operations, accounting workflows, and business process automation.. Experience in project management principles and methodologies.. Familiarity with revenue recognition concepts.. Analytical & Critical Thinking Skills:. Strong analytical skills and attention to detail to identify issues, analyze data, and propose solutions.. Initiative-taking problem-solving abilities and a calm head in high-pressure situations. What do you bring to the table?. Experience:.  3-7+ years of experience in system administration, with considerable experience in NetSuite OpenAir.. Technical Knowledge:.  Strong understanding of OpenAir configuration, SQL, XML, or APIs is often preferred.. Functional Expertise:.  . Knowledge of professional services business processes, specifically project accounting, resource management, and billing. . Excellent verbal and written communication skills.. Excellent organizational skills and attention to detail. . Strong analytical and problem-solving skills. Soft Skills:.  Strong analytical, problem-solving, and communication skills.. Education:.  Bachelor’s degree in business administration, Information Systems, Engineering, or other industry-related field required. Company Location: India.