
Client Account Manager at TrustEngine. The Client Account Manager (CAM) plays a crucial role in driving revenue retention and growth while ensuring customer satisfaction and success using our products. As a CAM, you will manage a portfolio of existing accounts, nurture relationships, identify expansion opportunities, and drive revenue through upsells, cross-sells, and renewals. You will be a trusted advisor, leveraging data and product knowledge to optimize your customers' businesses and drive further adoption of TrustEngine solutions.. Responsibilities. . Build and maintain strong relationships with key stakeholders and decision-makers, serving as a trusted advisor starting from onboarding to ensure customers achieve their desired outcomes using TrustEngine solutions.. . Develop and execute strategic account plans to maximize revenue and customer lifetime value through upselling, cross-selling, and identifying new opportunities for expansion.. . Conduct regular business reviews to assess customer health satisfaction and proactively uncover expansion opportunities.. . Achieve assigned revenue targets by proactively identifying and pursuing upselling, cross-selling, and renewal opportunities.. . Proactively monitor customer health, identify potential risks, and develop mitigation strategies to ensure continued success and accurately forecast revenue performance.. . Provide ongoing support and guidance to customers, ensuring they have the resources and knowledge to fully utilize and succeed with TrustEngine solutions.. . Analyze customer data to understand product usage, identify areas for improvement, and drive adoption of Trust engine products by LOs.. . Develop and present data-driven recommendations to optimize customers' business processes and maximize the value they derive from TrustEngine solutions.. . Collaborate effectively with internal teams (Marketing, Sales, Product, and Support) to convey customer needs and achieve revenue and growth goals.. . . Proven ability to build and maintain strong, long-term relationships with key client stakeholders.. . Experience leading and developing onboarding.. . Executing and contributing to playbooks.. . Demonstrated experience in driving revenue growth through upselling, cross-selling, and renewals.. . Ability to develop and execute strategic account plans to maximize customer lifetime value.. . Strong commitment to ensuring customer satisfaction and achieving desired outcomes.. . Proficiency in analyzing customer data and providing data-driven recommendations.. . Ability to quickly learn and effectively communicate the value of TrustEngine solutions.. . Excellent communication and collaboration skills to work effectively with internal teams.. . Base Salary Average: $55,000 - $76,000 plus variable up to $30,000. Company Location: United States.