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Product Enablement and Academy Product Owner at Voyc. Product Enablement & Academy Product Owner. Are you excited by the idea of building something from the ground up? Do you thrive in fast-paced environments where you’re given a problem, not a playbook?. We’re looking for a . Product Enablement & Academy Product Owner. to join our team at Voyc — someone who’s equal parts strategist, content creator, product thinker, and doer. You’ll take full ownership of our enablement ecosystem — including the Voyc Academy, Help Centre, onboarding flows, and in-product learning — and help our users and internal teams succeed, even when the product isn’t perfect (yet).. This is not a traditional training role. It’s a high-responsibility position for someone who treats enablement like a product and isn’t afraid to get their hands dirty — learning fast, building smart, and delivering at pace.. What You’ll Be Doing. . Owning the full enablement roadmap and platform across our Academy, Help Site, in-product training, and certifications.. . Creating educational content across formats: walkthroughs, videos, written guides, in-product help, and structured onboarding tracks — all tailored to real user needs. . Staying tightly aligned with our evolving product so your content can keep up — and help fill the gaps when it can’t.. . Embedding enablement in our product release cycles, sprint reviews, and go-to-market launches.. . Analysing usage data and feedback to improve what’s working — and pivot quickly on what’s not.. . Working with Product, Engineering, Customer Success, and Sales to understand where enablement is most urgently needed.. . Building scalable systems for content development, audits, updates, and platform maintenance.. . What Makes This Role Challenging. . Our product is powerful — but still evolving. You’ll need to adapt fast and help users navigate ambiguity with clear, creative enablement.. . We move quickly. There’s not always a detailed brief, so self-direction and strong judgement are essential.. . Sometimes, the content you create . is. the workaround — filling in functionality gaps until the product catches up.. . What We’re Looking For. . 3–5 years of experience in enablement, instructional design, content strategy, or education — with at least one role where you built an Academy or equivalent from scratch.. . Demonstrated experience writing, designing, and producing structured learning content from concept to launch.. . A strong understanding of SaaS products and the ability to explain them clearly, even when the UI is still in flux.. . Excellent writing, communication, and stakeholder skills — and the ability to manage multiple streams of work independently.. . Experience owning and managing platforms like an LMS or CMS.. . Curiosity, grit, and a love for solving hard problems that don’t have a blueprint.. . Nice to Have. . Experience scaling an Academy or enablement function after launch.. . Familiarity with UX, behavioural design, or learning theory.. . Experience working with global or remote teams.. . Company Location: South Africa.