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Norwegian Speaking Customer Support for Home Entertainment Department in Greece at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a Norwegian Speaking Customer Support Representative in our Home Entertainment Department, based in Greece! In this role, you will provide exceptional support to our Norwegian-speaking clients, assisting them with inquiries related to our home entertainment products and services. Your language skills will play a vital role in ensuring our customers receive the best possible service.. This position is perfect for individuals who are passionate about home entertainment and dedicated to delivering outstanding customer experiences. If you enjoy helping others and are looking to make an impact, we want to hear from you!. Responsibilities. . Provide customer support in Norwegian via phone, email, and chat. . Assist clients with questions regarding home entertainment products, services, and troubleshooting. . Document all customer interactions and solutions in our CRM system. . Collaborate with product and technical teams to resolve client issues effectively. . Guide customers on best practices for using our products. . Collect feedback from clients to help improve our services and offerings. . Engage in training sessions to stay informed about new products and updates. . . Fluency in Norwegian and English, both written and verbal. . Experience in customer support, particularly in the home entertainment or technology sectors. . Exceptional communication and interpersonal skills. . Strong problem-solving abilities and attention to detail. . A proactive approach to ensuring customer satisfaction. . Able to manage multiple customer inquiries in a fast-paced environment. . Familiarity with customer support software and tools. . Company Location: Greece.