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Spanish Speaking Support Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to offer a remote position for a Spanish Speaking Remote Support Specialist. In this role, you will provide exceptional technical support and assistance to our Spanish-speaking clients, ensuring they receive the help they need with various IT-related issues from the comfort of your own home. If you are passionate about technology and enjoy aiding others, we invite you to join our team!. Responsibilities. . Deliver outstanding remote support to Spanish-speaking customers via phone, email, and chat.. . Identify, troubleshoot, and resolve a wide range of technical issues accurately and in a timely manner.. . Maintain comprehensive documentation of customer interactions and support responses in our ticketing system.. . Assist users with software functionalities and provide effective troubleshooting guidance.. . Collaborate with technical teams to escalate issues that require more advanced solutions.. . Stay informed about current technology trends and product developments to enhance the support experience.. . . Fluency in Spanish and English; proficiency in other languages is a plus.. . Experience in technical support, IT service desk, or customer service roles is preferred.. . Strong analytical and problem-solving skills with a commitment to customer satisfaction.. . Excellent verbal and written communication skills, capable of simplifying complex technical concepts.. . Familiarity with IT troubleshooting methodologies and support tools is advantageous.. . Able to work independently in a remote environment while managing multiple priorities effectively.. . Company Location: Greece.