
Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad. Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.. In this dual role, you will review, assess, and manage user-generated content to maintain community standards while providing exceptional support to our customers. Your attention to detail and passion for customer satisfaction will play a vital role in shaping user experiences. If you're ready for an exciting new challenge, we can't wait to hear from you!. Responsibilities. . Review and moderate user content, ensuring compliance with community guidelines.. . Provide outstanding customer support through chat, email, and phone to our . Dutch. -speaking audience.. . Effectively address and resolve customer inquiries and issues.. . Work collaboratively with team members to enhance the customer experience.. . Keep accurate records of moderation activities and customer interactions.. . Provide feedback on process improvements for content moderation.. . Stay informed about community guidelines and best practices in content moderation.. . . Fluency in . Dutch. and strong proficiency in English; additional languages are advantageous.. . Previous experience in customer service or content moderation is a plus.. . Excellent attention to detail and strong analytical skills.. . Outstanding communication and interpersonal skills.. . Able to multitask effectively in a dynamic working environment.. . Familiarity with CRM tools and content moderation software is beneficial.. . Willingness to relocate to . Malta. and embrace new experiences.. . An interest in content moderation and online safety is a strong advantage.. . Company Location: Germany.