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Italian Speaking Customer Service for Finance industry at Mercier Consultancy MD. Join our dynamic team at Mercier Consultancy MD as an Italian Speaking Customer Service Representative in the thriving finance industry! If you're passionate about delivering exceptional customer experiences and possess a knack for problem-solving, we want to hear from you. In this role, you will be the face of our company, assisting clients with their financial inquiries while ensuring they feel valued and understood.. What You'll Do. . Engage with customers through various channels, providing insights and solutions related to financial products and services in Italian.. . Educate clients on product features, helping them make informed decisions tailored to their financial needs.. . Tackle customer issues with enthusiasm, resolving any concerns promptly and effectively.. . Document interactions accurately to enhance customer experience and support team strategy.. . Foster relationships with clients by providing ongoing support and follow-ups.. . Stay updated on industry trends and company offerings to deliver top-notch service.. . . Fluency in Italian (both written and spoken) is a must; knowledge of English is an added advantage.. . Background in customer service, preferably in the finance sector, is highly desirable.. . Exceptional communication skills with a warm and engaging demeanor.. . Strong analytical and problem-solving skills to address customer needs effectively.. . Ability to manage multiple tasks and inquiries in a fast-paced environment.. . Proficiency with CRM software and general computer applications.. . Eagerness to work flexible hours, including weekends, to provide accessible support.. . Company Location: Greece.