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VIP Support Manager at GoMining. We are currently looking for a VIP Sales & Support Manager to help us build strong relationships with key clients, increase sales, and ensure a high level of service. If you have strong sales skills, can find a personalized approach to clients, and want to work in the fast-growing crypto industry, this position is for you!. Responsibilities:. . Actively sell . GoMining.  products and services to . VIP clients.  using a personalized approach.. . Build . trust-based relationships.  with clients, analyze their needs, and offer tailored solutions.. . Provide . premium support.  to clients by quickly resolving issues via chat, messengers, and email.. . Work with . CRM systems.  (HubSpot, Salesforce, etc.), maintain client databases, and track interactions and deals.. . Collaborate with . marketing and development teams.  to enhance the client experience.. . Analyze . client behavior.  and suggest ways to increase engagement and . LTV. .. . Ensure . customer requests.  are fulfilled efficiently and maintain a high level of client satisfaction.. . Identify . upselling and cross-selling.  opportunities among existing clients.. . . . At least 2 years of experience.  in sales and customer service (preferably in . crypto, fintech, or IT. ).. . Strong . negotiation skills.  and experience closing deals with . VIP clients. .. . . English level B2+.  (written and spoken).. . Understanding of . cryptocurrencies, DeFi, NFT, and mining.  (or willingness to learn quickly).. . Ability to work with . CRM systems.  and analytical tools.. . . Proactive mindset. , ability to work in a fast-paced environment and adapt to changes.. . . Customer-oriented approach. , diplomacy, and ability to build . long-term relationships. .. . Bonus Points:. . Experience working with . VIP clients and HNW investors. .. . Knowledge of additional languages (. Chinese, Arabic, Spanish. ).. . Experience in . crypto exchanges, payment systems, or DeFi products. .. . Company Location: Georgia.