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French-Speaking Customer Support for Food Delivery Service Department in Greece at Mercier Consultancy. Mercier Consultancy is excited to announce an opening for a French-Speaking Customer Support Representative for our Food Delivery Service Department in Greece! In this dynamic role, you will provide exceptional support to our French-speaking customers, helping them with inquiries related to our food delivery services. Your ability to communicate in French will play a key role in enhancing our clients' experience.. This position is perfect for individuals who are passionate about food and customer service. If you thrive in a fast-paced environment and enjoy assisting others, we want to hear from you!. Responsibilities. . Assist customers in French via phone, email, and chat with inquiries related to food delivery orders and services. . Provide detailed information about delivery processes, menu items, and promotions. . Document customer interactions and resolutions in our support system. . Collaborate with the logistics team to address any delivery issues. . Gather and relay customer feedback to help improve our services. . Participate in training to stay informed about products, services, and best practices. . Fluency in French and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter. . Experience in customer support, preferably in the food or service industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. A customer-centric approach with a passion for helping others. Ability to multitask and manage inquiries efficiently in a busy environment. Familiarity with food delivery services and technology is a plus. Company Location: Greece.