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Icelandic Speaking Jobs In Bulgaria - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD invites you to explore an exciting opportunity for Icelandic Speaking Professionals in Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant culture while contributing to our dedicated team. We are looking for passionate individuals who excel in customer service or related fields and are ready to make an impact.. Key Responsibilities. . Provide exceptional customer support to clients in Icelandic, addressing inquiries and facilitating solutions.. . Handle customer complaints with professionalism, ensuring a high level of satisfaction.. . Accurately document interactions in the CRM system for effective follow-up and service continuity.. . Collaborate with team members to maintain a positive and productive work environment.. . Stay informed about our products and services to assist customers in a knowledgeable manner.. . Participate in training programs to enhance skills and product understanding.. . . Proficiency in Icelandic (written and spoken) is required; knowledge of English is an advantage.. . Previous experience in customer service or a relevant role is preferred.. . Excellent communication and interpersonal skills with a focus on customer satisfaction.. . Ability to work effectively under pressure and handle conflicts calmly.. . Willingness to relocate and embrace new cultural experiences in Bulgaria.. . A positive attitude towards learning and professional growth in an international context.. . Company Location: Bulgaria.