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29/09/2025 Customer and Technical Support Advisor with Portuguese & Spanish at Teleperformance Spain. We are looking for a Bilingual Portuguese -Spanish Customer Service & Technical Support Advisor for one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.. Purpose of the role. We would like to have experts to become ambassadors of our brands in the coffee and culinary world according to our Client reputation and status. . We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios. , (including. . physical stores and e commerce. ), basic technical support for troubleshooting and backoffice tasks.. . C2 Level of Portuguese and Spanish (spoken and written). . Advanced level of English desirable. . Listening and understanding capacity . . . Empathy (Understanding others) . . Customer focus . . Problem solving and Technical learning. . Integrity and trust. . Conflict management . Desirable experience. . . Digital (User level)/ e-commerce user. . . Cross-Selling Up-Selling. . . Social Media User . . A plus if they have previous experiences in services in store attending consumer´s on these product categories . . Desirable Skills. . Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality. . Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals. . Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.. . Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions. . Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration. . Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights. . Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions. . Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification. . Company Location: Spain.