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Spanish Speaking Client Relations Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to present an opening for a Spanish Speaking Client Relations Specialist. This role is ideal for individuals who are passionate about fostering strong client relationships and delivering outstanding support to Spanish-speaking customers in a dynamic work environment.. Responsibilities. . Interact with Spanish-speaking clients via phone, email, and live chat to establish and maintain positive relationships.. . Address inquiries related to products and services while providing tailored support.. . Effectively manage and resolve client concerns to ensure a high level of satisfaction.. . Accurately document all client interactions in the CRM system for comprehensive tracking and follow-up.. . Collaborate with team members to enhance service delivery and client relations strategies.. . Identify opportunities for upselling or cross-selling services based on client needs.. . Remain updated on company offerings and industry trends to relay relevant information to clients.. . . Fluency in Spanish and English, both written and spoken.. . Experience in client relations, customer support, or a similar role is preferred.. . Excellent communication and interpersonal abilities.. . Strong problem-solving skills with a focus on client satisfaction.. . Ability to multitask and manage priorities in a fast-paced environment.. . Proficient in CRM software and standard computer applications.. . A genuine enthusiasm for building relationships and providing exceptional service to clients.. . Company Location: Spain.