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Bilingual Healthcare Virtual Assistant (English/Spanish) at Remote VA. We are seeking a detail-oriented and compassionate . Healthcare Virtual Assistant. fluent in both . Spanish and English. , with hands-on experience using . eClinicalWorks (ECW). . This role supports a fast-paced U.S.-based medical practice, ensuring smooth patient communication, accurate documentation, and efficient administrative workflows.. Key Responsibilities:. . Schedule and manage patient appointments via eClinicalWorks. . Handle inbound/outbound calls and messages in both Spanish and English. . Maintain and update patient records with precision and confidentiality. . Assist with medical billing, insurance verification, and prior authorizations. . Process referrals and coordinate follow-ups. . Provide empathetic support to patients and relay information to providers. . Utilize Google Workspace and VOIP tools for documentation and communication. . Qualifications:. . Proven experience with eClinicalWorks or similar EMR systems. . Fluent in Spanish and English (spoken and written). . Prior experience in a U.S. healthcare setting preferred. . HIPAA-compliant and trained in patient privacy protocols. . Strong organizational and multitasking skills. . Excellent communication and customer service abilities. . Company Location: Dominican Republic.