Back Office Specialist with Italian - Remote from Spain at Teleperformance Spain

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Back Office Specialist with Italian - Remote from Spain at Teleperformance Spain. Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories.. Main responsibilities:. . Prepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts.. . Data quality and cleaning processes and ensure this data is properly updated in the database according to business . . Company evaluation: assess company potential using provided guidelines and online tools.. . Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.. . Be on the lookout for industry news and trends to ensure timely prospecting.. . Data Mapping, construction and extraction . . Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team’s needs.. . Identify and correct data quality issues . . Responsible for delivering a set of contacts based on the agreed quarterly target.. . Maintenance of the data . . . Experience on data management, quality and cleaning. . Native/advanced level of Italian. . B2 level of English or higher.. . Experienced user in CRM.. . Quick to learn new processes and tools such as Qlik.. . Good verbal and written communication skills in appropriate language.. . Motivation & personality for seeking customer satisfaction and resolution.. . Ability to take initiative, prioritize, and manage time effectively.. . Candidates must be located in Spain.. . Desirable Skills. . Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality. . Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals. . Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.. . Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions. . Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration. . Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights. . Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions. . Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification. . Company Location: Spain.