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Senior Technical Account Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Rithum. We are currently looking for a Senior Technical Account Manager in United States.. The Senior Technical Account Manager serves as a strategic technical advisor for enterprise clients, guiding them through platform integrations, optimization initiatives, and ongoing technical support. This role combines deep technical expertise with client-facing experience to ensure that solutions are tailored to deliver measurable value. You will collaborate closely with cross-functional teams, influence technical best practices, and own complex workstreams that impact client success. The position offers a dynamic, remote-first environment with opportunities to lead initiatives, mentor teammates, and shape technical account management processes. You will contribute to building trusted partnerships and play a critical role in enhancing client performance and satisfaction.. Accountabilities:. . Act as the primary technical point of contact for enterprise clients, managing day-to-day operations and ensuring timely execution of initiatives.. . Develop and oversee implementation strategies that align client technical requirements with platform capabilities.. . Lead operational and optimization strategies, including workflow configuration, repricing, promotional planning, and algorithmic enhancements to maximize performance.. . Conduct technical reviews to identify areas for improvement and provide actionable recommendations.. . Serve as a trusted advisor, guiding clients to achieve value realization through effective use of technical solutions.. . Resolve complex technical issues by collaborating with Product, Engineering, and internal teams.. . Facilitate communication between client technical teams and internal teams to ensure clarity and alignment.. . Support technical roadmap planning, feature adoption, and feedback loops with strategic clients.. . Maintain up-to-date knowledge of platform functionality, data flows, and emerging capabilities.. . Contribute to internal knowledge sharing, coaching, and mentoring within the Technical Account Management team.. . . 3+ years of experience in technical account management, solutions engineering, or implementation within a B2B SaaS environment.. . Proven ability to support enterprise or strategic clients with onboarding, platform integration, and ongoing optimization.. . Strong understanding of APIs, data mapping, and feed architecture.. . Demonstrated experience managing technical projects and communicating with both technical and non-technical stakeholders.. . Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.. . Excellent problem-solving, analytical, and communication skills.. . Bachelor’s degree in Business, Engineering, Computer Science, or related field preferred.. . 5+ years in technical account management or solution engineering roles is a plus.. . Experience in eCommerce, retail technology, or product data platforms is advantageous.. . Familiarity with SaaS deployment models and scalable system design is desirable.. . Company Location: United States.