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Customer Service Specialist - DME Medical Equipment at Remote VA. We are seeking an experienced Customer Service Specialist with a strong background in the . Durable Medical Equipment (DME). industry. The ideal candidate will be comfortable handling customer communications, processing orders, and supporting patients and providers with professionalism and empathy.. Requirements & Responsibilities. Proven experience in the . DME medical equipment. business, including products such as wheelchairs, hospital beds, diabetic supplies, and incontinence items. . Hands-on experience placing and managing orders through . Parachute Health. . . Handle inbound and outbound customer calls and emails in a professional, clear, and courteous manner. . Provide accurate information regarding products, orders, and delivery status. . Maintain detailed and accurate records of customer interactions and orders. . Fluent English (spoken and written) is required.. Prior experience in a DME customer service or billing-related role. . Strong communication and customer service skills. . Detail-oriented, reliable, and able to work independently.. Company Location: Philippines.