Danish Speaking Customer Experience Specialist - Remote in Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Danish Speaking Customer Experience Specialist and enjoy the flexibility of working remotely from beautiful Greece! In this role, you will be a vital part of our customer support team, providing exceptional service to our Danish-speaking clientele. This position allows you to immerse yourself in Greek culture while working from the comfort of your home. If you are passionate about making a positive impact through excellent customer service and enjoy solving problems, this is the perfect opportunity for you! Embrace the chance to work with a supportive team while enhancing customer experiences from afar.. Responsibilities. . Interact with Danish-speaking customers through various communication channels (phone, email, chat) to assist with inquiries and resolve issues.. . Maintain a high level of professionalism and empathy in all customer interactions.. . Document customer interactions and solutions provided using our CRM system for continuous improvement.. . Collaborate with team members to share insights and find efficient resolutions.. . Stay updated on product knowledge and changes to deliver accurate information to customers.. . Participate in training programs to enhance your skills and service delivery.. . Contribute to building a positive remote work culture through teamwork and support.. . . Fluency in Danish and English, both spoken and written.. . Strong communication skills and a genuine commitment to customer satisfaction.. . Ability to manage inquiries and problem-solve efficiently in a remote setting.. . Prior experience in customer service or a related field is an advantage.. . Self-motivated with strong organizational skills.. . A positive attitude and adaptability in facing new challenges.. . Comfortable using technology and various customer service tools.. . Company Location: Iceland.
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