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Italian Speaking Customer Advisor For Telecom Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to present an opportunity for an Italian Speaking Customer Advisor for a leading Telecom Company, located in Greece! This is an excellent chance to work in a vibrant environment while providing exceptional service to Italian-speaking customers. If you have a knack for communication and a passion for telecom services, we would love to have you on our team!. Key Responsibilities. . Deliver outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat.. . Assist customers with inquiries related to telecom services, billing, troubleshooting, and account management.. . Address customer complaints and resolve issues in a timely manner to ensure a positive experience.. . Document customer interactions accurately in our CRM system to maintain detailed records.. . Collaborate with other departments to ensure smooth operations and enhance customer satisfaction.. . Stay informed about the latest telecom products and services to provide knowledgeable support.. . . Fluency in Italian (both written and spoken) is essential; knowledge of English is advantageous.. . Experience in customer service, particularly in the telecom sector, is highly preferred.. . Strong communication and interpersonal skills to effectively engage with customers.. . Excellent problem-solving skills with a customer-centric approach.. . Familiarity with CRM systems and customer support tools.. . A desire to work in a fast-paced environment and adapt to changing situations.. . A genuine interest in telecommunications and a commitment to providing high-quality service.. . Company Location: Poland.