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German Speaking Customer Support - Food Delivery | Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Customer Support Representative in the food delivery sector, based in beautiful Greece. This role is perfect for individuals passionate about customer service and eager to assist German-speaking clients in enjoying high-quality food delivery experiences.. Key Responsibilities. . Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.. . Respond to inquiries about menus, order statuses, and delivery options in a timely and professional manner.. . Effectively manage and resolve customer complaints and issues to ensure high satisfaction rates.. . Document all interactions and feedback in our CRM system to help improve service delivery.. . Work closely with restaurant partners and delivery teams to coordinate services and enhance customer experiences.. . Stay updated on food delivery trends and offerings to provide informed and helpful guidance to clients.. . . Fluency in German (both written and spoken) is essential; knowledge of English is beneficial.. . Prior experience in customer service, particularly in the food delivery or hospitality sectors, is a plus.. . Strong communication skills with a commitment to delivering outstanding customer service.. . Excellent problem-solving abilities and a proactive approach to customer inquiries.. . Familiarity with customer service software and CRM systems is advantageous.. . A self-motivated individual able to work effectively both independently and as part of a team.. . A genuine interest in food delivery and hospitality services, along with a desire to work in a vibrant environment in Greece.. . Company Location: Germany.