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Lead Engineer (Remote or Hybrid) at Optix. Optix is seeking a Lead Engineer to guide our engineering team through the shift to an AI-first product and development culture—serving as both a hands-on builder and technical mentor. . In this role, you'll split your time between building the Optix platform, establishing the technical foundation for the future of our product, and setting good team practices. You'll make architectural decisions, mentor engineers, and partner directly with our CEO to translate product vision into technical reality. You’ll collaborate directly with the leadership team to ensure Optix not only builds world-class AI capabilities but also does so with a sustainable, scalable engineering culture where AI-first thinking becomes second nature.. This is a unique opportunity to shape transformation in a profitable SaaS company as we evolve from a rules-based automation platform into a conversational, agentic workspace management system.. This role is open to candidates Remote, across Canada. If you’re local to Vancouver, the team works out of our beautiful Gastown office 3 days per week.. What You'll Do:. As the Lead Engineer at Optix, you will be primarily responsible for the technical health of the platform, architecting and building new features, and leading the way on the transition to being an AI first, agentic platform. . Technical Leadership:. Partner with our CEO to translate business objectives into technical solutions and architectural decisions. Mentor our engineering team, building their technical and AI capabilities. Evolve engineering practices, including adopting AI-first development. Own the architecture and long term technical vision for the Optix platform, develop and execute a plan to achieve it. Architect scalable AI systems that integrate seamlessly with our existing automations platform. Guide technical decisions on model selection, integration patterns, and system architecture. Establish evaluation frameworks and quality standards for AI feature development. Hands-On Development:. Design and build features in the Optix platform. . Work with Customer Success and Technical Support teams to resolve customer issues, and develop the system to reduce future ticket volume. Implement monitoring and evaluation infrastructure to continuously improve feature performance. Identify opportunities to leverage AI across our platform for maximum customer impact. Who you are:. 8+ years of software engineering experience. Strong full-stack engineering fundamentals. Proven experience at a SaaS company, navigating ambiguity and establishing AI best practices. You’ve developed AI-based software. Hands-on experience with AI APIs, prompt engineering, RAG implementation, and evaluation frameworks. Experience mentoring engineers and driving adoption of new technical practices across a team. Demonstrated ability to make architectural decisions that balance innovation with pragmatism. You can clearly articulate when not to use AI and how to evaluate whether AI features are actually working. Bonus points for:. Experience leading the cultural shift to AI-first development practices within an existing team. Knowledge of AI frameworks like LangChain, Pydantic, LlamaIndex for building reliable AI features. Experience with model evaluation, A/B testing, performance monitoring, and quality assurance for AI features. Experience with PHP/Laravel and MySQL. Data engineering background: ETL pipelines, vector databases, embedding management. Deployment expertise: Containerization, cloud platforms (AWS/GCP), monitoring AI systems in production. Prior experience in B2B SaaS platforms serving enterprise customers. Company Location: Canada.