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Account Manager at Pion. Account Manager – Pion. Remote or Hybrid. A little bit about us. …. Pion is a world leader in connecting retailers with the youth market through innovative technology solutions. Our award-winning platform not only creates exceptional customer experiences but also drives significant ROI for our partners. As an employer, we prioritize a dynamic, inclusive, and rewarding workplace for our employees.. Our Commitment to Equity, Diversity & Inclusion. At Pion, we are dedicated to fostering an inclusive and diverse workplace that respects and values each individual. Our commitment to equity and diversity is transparent, and we share our goals and progress openly. We believe that every unique background enhances our creative potential and drives our success. We encourage you to apply, even if you don’t meet every requirement listed.. Role Overview. We are seeking a motivated and results-driven Account Manager to strengthen our team. In this role, you will be pivotal in managing existing accounts as well as identifying and developing new business opportunities within your portfolio.. Key Responsibilities. As an Account Manager, you will be responsible for:. Handling end-to-end account management tasks, focused heavily on revenue growth in renewals, upselling, and strategic planning.. Working alongside Customer Success to manage a diverse range of client accounts, ensuring high levels of satisfaction and retention.. Conducting regular check-ins and strategy sessions with clients to understand their needs and objectives.. Analyzing data to identify trends and opportunities to enhance client relationships and improve performance.. Collaborating with cross-functional teams to deliver tailored solutions that meet client goals.. Participating in the negotiation of contracts and agreements to drive profitability.. About You. We’d love to hear from you if you have:. A proven track record in a revenue generating Account Management role. Excellent interpersonal and communication skills, with the ability to build strong relationships.. Experience working with diverse clients, ideally within the retail or tech industries.. Excellent Salesforce/sales CRM hygiene and ability to accurately forecast. Strong analytical abilities and comfort with utilising data to drive decisions.. A proactive and self-driven approach to managing your portfolio and optimising client satisfaction.. Company Location: United Kingdom.