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Senior Technical Business Analyst at Infiterra. Join Infiterra and help power the future of subscription e-commerce.. Infiterra’s B2B SaaS platform. helps IT Distributors and Managed Service Providers (MSPs) . automate. and . grow. their subscription business. With . 100+ customers in 75 countries. , we're recognized for innovation and global impact—and we’re just getting started. We foster a . collaborative and growth-oriented culture, . allowing you to be part of a dynamic, forward- thinking team.. The role in a nutshell 🔍. As a . Business Analyst. , you'll play a crucial role in . bridging the gap between our product vision and technical execution.. You’ll work closely with developers, QA engineers, product managers, developers and stakeholders to gather, define, and refine business and technical requirements that shape our platform.. 🎯 . Your goal?. . To ensure clarity, alignment, and efficiency across the software development lifecycle—delivering features that solve real problems, with minimal ambiguity and maximum value. You’ll always keep the . MVP mindset. in focus, helping the team prioritize what’s essential and iterate quickly based on feedback.. You’ll dive deep into product flows, create detailed documentation (Jira, Confluence), and facilitate smooth communication between business and technical teams. From backlog grooming to sprint planning, your input will help shape the scope, priorities, and design of what we build. You’ll also participate in manual testing activities to validate that our solutions meet expectations—not just technically, but from a user and business perspective.. 💡 . This role is ideal for someone who enjoys structured thinking, clear communication, and the opportunity to contribute both strategically and tactically across projects.. 🙋‍♀️ Our Ideal Candidate Profile. You’re a . curious, hands-on problem solver, . an . analytical, detail-oriented thinker. who’s passionate about solving business problems with technology. You excel at . breaking down complex requirements into structured, actionable stories. —. and you know how to prioritize. what matters most. You thrive in collaborative environments but are also confident driving your own work.. You’re not just a note-taker—you ask the right questions, challenge assumptions, and dig into the . why. behind the . what. .. You understand both business needs and technical constraints, and you’re comfortable navigating both worlds.. You’re a proactive communicator in both Greek and English, and you take ownership of quality and clarity throughout the product lifecycle.. Why You’ll Love It Here 💙. . . A product-focused team. that values clarity, collaboration, and continuous improvement . . . Exposure to innovative technology. and global SaaS delivery from business and technical perspective. . . Opportunities to influence product decisions . and contribute to platform evolution . . . A supportive team environment. where your voice matters. . 📋 Role Requirements and Responsibilities . Comprehend the . underlying business factors . and determine the. priorities . and . significance . of various scenarios.. . Work closely with stakeholders to . gather and analyze business needs and translate them into clear, actionable requirements . . . . Document . functional and non-functional requirements, user stories, acceptance criteria, and test scenarios (our main tool isJira and Confluence).. . . Serve as a bridge between technical and non-technical . teams to convey requirements and facilitate the SDLC by . managing dependencies. , . timelines. , and . blockers. .. . . Support backlog refinement and prioritization. by analyzing business impact, technical constraints, and MVP scope in collaboration with the Product Owner. . . Analyze requirements . to fit specifications - . MVP . is always in mind.. . . Design and refine . user flows, feature specifications, and test cases . . . Help validate. delivered features through hands-on manual testing and UAT support. . . Improve and automate business processes . through discovery, modeling, analysis, and optimization.. . . Collaborate with development, QA, and product teams . during Agile rituals (3 Amigos, sprint planning, reviews, retrospectives). . 🛠️ What you bring . . At least . 4 years . of experience as a . Business Analyst. , . Technical Business Analyst. , or similar role in a . software development environment.. . . Solid understanding of . engineering principles. along with . commercial practices. .. . Experience in . gathering. , . analyzing. , and . documenting business . and. technical requirements. .. . Proficient in . documenting test processes. and outcomes, as well as efficiently monitoring changes.. . Strong . analytical mindset. and ability to translate complex concepts into . clear documentation . . . Experience in. analysis techniques . beyond . process flow diagrams. and . user stories.. . . Strong . problem-solving and . a. solutions-oriented . mindset.. . Familiarity with . RESTful APIs, JSON, XML. , and system integrations.. . Experience with . ERPs. , . CRMs. , or other software products (ideally with. SaaS. ).. . You are fluent in both . Greek . and . English. .. . Hands-on experience with . Agile methodologies . . . Bachelor's/Master's degree in Computer Science, Business Administration, or a related field.. . Sounds like you?. It is a Win-Win🌟. Company Location: Greece.