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Italian Speaking Customer Service for Government & Public Sector industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, across various countries. Our firm specializes in connecting talented individuals with opportunities in diverse industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. We pride ourselves on our tailored recruitment process that ensures we match the best candidates with the right employers. Currently, we are looking for passionate individuals to fill the role of Italian Speaking Customer Service representative in the Government & Public Sector industry. This role offers a unique opportunity to provide exceptional customer service to Italian-speaking clients while contributing to the vital work of public sector organizations. Join our team and help bridge the communication gap while enjoying the benefits of working in an international and culturally vibrant environment. At Patrique Mercier Recruitment, supported by The House of Mercier, we are dedicated to helping you find your dream job abroad and thrive in your career.. Responsibilities. . Provide high-quality customer service support to Italian-speaking clients in the Government & Public Sector.. . Handle inquiries via phone, email, and chat while maintaining professionalism and efficiency.. . Assist clients with questions related to public services and government programs.. . Document and track customer interactions using CRM software to ensure accurate record-keeping.. . Collaborate with team members to resolve complex issues and improve service delivery.. . Follow up with clients to ensure satisfaction and address any ongoing concerns.. . Adhere to established guidelines and protocols to maintain compliance with government regulations.. . . Fluent in Italian and English, both written and spoken.. . Proven experience in customer service, preferably in the government or public sector.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and attention to detail.. . Ability to work in a fast-paced environment and manage multiple tasks simultaneously.. . Familiarity with CRM software and other customer service tools.. . A positive attitude and a commitment to providing outstanding service.. . Company Location: Greece.