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German Speaking Customer Expert for Car Rental Service - 2000 Euro Per Month at Mercier Consultancy BG. Join Mercier Consultancy as a German Speaking Customer Expert for our Car Rental Service! We are seeking motivated individuals fluent in German to provide exceptional customer support to our clients. In this role, you will assist customers in navigating the car rental process, ensuring all their needs are met. With a competitive salary of 2000 Euro per month, this is a fantastic opportunity to grow your career in a dynamic environment!. Key Responsibilities. . Provide excellent customer service to German-speaking clients via phone, email, and chat.. . Assist customers with inquiries regarding vehicle options, rental policies, and pricing.. . Facilitate booking processes, including changes and cancellations, to ensure a smooth experience.. . Resolve customer complaints and issues by providing effective solutions promptly.. . Collect and report customer feedback to improve services continuously.. . Coordinate with internal teams to ensure seamless operational efficiency.. . Keep updated on the latest rental offerings and industry trends to assist customers effectively.. . . Fluency in German and English, both written and spoken, is mandatory.. . Previous experience in customer service, ideally within the travel or automotive industry.. . Exceptional communication skills with a friendly and professional demeanor.. . Proficient in customer management software and reservation systems.. . Strong problem-solving skills and a commitment to customer satisfaction.. . A team player who can work collaboratively in a fast-paced environment.. . Flexibility to work varying shifts, including weekends and evenings if required.. . Company Location: Greece.