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Travel Agent - Air Department Specialist at Remote VA. We are looking for a highly experienced . Travel Agent. to join our Air Department team. The ideal candidate will have extensive hands-on experience with the . Amadeus Selling Platform. , or strong knowledge of air travel booking systems. This role involves managing flight reservations, issuing tickets, and providing exceptional customer service via email, phone, and Zoom. . . Key Responsibilities. . Book and manage flight reservations using Amadeus GDS. . Issue, reissue, and refund airline tickets accurately. . Provide fare quotes and resolve booking issues efficiently. . Communicate professionally with clients via email, phone, and Zoom. . Coordinate with airlines and vendors for schedule changes and special requests. . Maintain accurate records and ensure compliance with travel policies. . Deliver outstanding customer service and personalized travel solutions. . . Qualifications. . Minimum 3 years of experience in air travel booking, preferably using Amadeus GDS. . Strong understanding of fare construction, ticketing procedures, and airline policies. . Excellent verbal and written communication skills in English. . Proficient in handling client interactions across multiple channels. . Detail-oriented with strong problem-solving abilities. . Ability to work independently and manage multiple bookings simultaneously. . Company Location: Philippines.