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Customer Support witch Czech - Work in Greece - Fully Paid Relocation Package at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer a position for a Customer Support Representative fluent in Czech, based in beautiful Greece. This role presents a unique opportunity for dedicated individuals passionate about customer service to work in a dynamic environment while enjoying the stunning landscape and rich culture of Greece.. Key Responsibilities. . Provide exceptional customer support to Czech-speaking clients through various channels, including phone, email, and chat.. . Address customer inquiries related to products and services in a timely, accurate, and professional manner.. . Resolve customer complaints and issues effectively to ensure high satisfaction levels.. . Document all customer interactions in our CRM system to support continuous improvement in service delivery.. . Collaborate with diverse teams to offer comprehensive solutions tailored to customer needs.. . Stay current on product knowledge and industry trends to enhance customer interactions.. . . Fluency in Czech (both written and spoken) is essential; proficiency in English is advantageous.. . Experience in customer service or support roles is preferred.. . Strong communication skills with a customer-centric mindset.. . Excellent problem-solving abilities and a proactive approach to addressing customer inquiries.. . Familiarity with customer service software and CRM systems is a plus.. . Able to work independently and as part of a collaborative team.. . A genuine interest in helping others and a desire to live in Greece.. . Company Location: Spain.