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Polish Speaking Customer Service For German Fintech Banking Company at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is pleased to offer an exceptional opportunity for a Polish Speaking Customer Service Representative for a prominent German Fintech Banking Company. In this role, you will provide invaluable support to Polish-speaking clients, assisting them with their banking inquiries and ensuring a smooth customer experience. The fintech sector is rapidly evolving, and you will play a key role in helping customers navigate their services, products, and account management. If you are excited about technology and finance, and have a passion for helping others, we encourage you to apply and join our engaged team.. Key Responsibilities. . Provide exemplary customer support in Polish, addressing inquiries on banking services, account management, and fintech solutions.. . Resolve customer complaints and issues efficiently, ensuring effective communication and a high level of satisfaction.. . Maintain accurate records of customer interactions and feedback, contributing to ongoing improvements in service quality.. . Collaborate with internal teams to handle complex inquiries and provide timely resolutions for customers.. . Stay up-to-date with company products and services as well as regulatory changes affecting the fintech landscape.. . Actively engage with clients to understand their needs and provide tailored assistance that fosters loyalty and trust.. . Participate in training and professional development programs to enhance your product and industry knowledge.. . . Fluency in Polish and strong English communication skills, both written and spoken, are essential.. . Previous experience in customer service or a related field, particularly in fintech or banking, is highly preferred.. . Strong analytical and problem-solving abilities with a focus on delivering effective customer solutions.. . Excellent communication and interpersonal skills for engaging positively with clients.. . Ability to work independently and manage tasks efficiently in a remote work environment.. . Attention to detail and organizational skills for keeping accurate customer records.. . A passion for technology and finance will be a significant advantage in understanding customer needs.. . Company Location: Greece.