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Dutch Speaking End User Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an opening for a Dutch Speaking End User Support Specialist. This position is ideal for enthusiastic individuals who are eager to provide outstanding support in a technology-focused environment. As a Dutch Speaking End User Support Specialist, you will assist Dutch-speaking clients by addressing their technical concerns and ensuring a seamless user experience.. Responsibilities. . Deliver high-quality support to end users in Dutch through various channels, including phone, email, and chat.. . Identify, troubleshoot, and resolve technical issues related to software, hardware, and networking.. . Provide user training and guidance on effectively using various applications and systems.. . Accurately document all support interactions and resolutions in the ticketing system.. . Collaborate with technical teams to escalate complex issues and suggest improvements to processes.. . Ensure follow-up with users to confirm resolution of their issues and satisfaction with the support provided.. . Stay informed about new technological developments to enhance service delivery.. . . Fluency in Dutch and English is required, with excellent verbal and written communication skills.. . Experience in end user support or a customer service role is preferred.. . Strong analytical and troubleshooting skills to effectively resolve technical challenges.. . Exceptional customer service orientation and a passion for helping others.. . Familiarity with support ticketing systems and remote assistance tools is beneficial.. . Ability to prioritize tasks and work independently in a fast-paced environment.. . A genuine interest in technology and a commitment to ongoing professional development.. . Company Location: Greece.