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Danish Speaking Customer Service for One of the Big Five IT Companies - Athens at Patrique Mercier Recruitment JP. Join a dynamic team at Patrique Mercier Recruitment JP and elevate your career in the vibrant city of Athens as a Danish-speaking Customer Service Representative for one of the Big Five IT companies! This exciting opportunity allows you to bring your language skills to a global stage while engaging with cutting-edge technology. In this role, you will provide top-tier support to Danish-speaking customers, helping them navigate various inquiries and issues related to IT services and solutions. If you are passionate about technology and customer support, and are ready to make a significant impact, this is the perfect fit for you!. Responsibilities. . Deliver exceptional customer service to Danish-speaking clients through phone, email, and chat.. . Address and resolve customer inquiries and issues efficiently and professionally.. . Maintain in-depth knowledge of the IT company’s products and services to assist customers effectively.. . Document customer interactions accurately in the company’s CRM system.. . Collaborate with team members to enhance service quality and improve overall customer satisfaction.. . Participate in training and team meetings to keep abreast of new products and policies.. . Provide feedback on customer service processes and suggest areas for improvement.. . . Fluent in Danish, both written and spoken; proficiency in English is required.. . Strong communication and interpersonal skills dedicated to customer satisfaction.. . Ability to thrive in a fast-paced and dynamic environment.. . Excellent problem-solving capabilities and attention to detail.. . Previous experience in customer service, particularly in the tech sector, is preferred.. . Familiarity with CRM systems and IT support tools is a plus.. . A positive attitude, adaptability, and eagerness to embrace new challenges in a multicultural setting.. . Company Location: Germany.