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Finnish Speaking Corporate Customer Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to present a terrific opportunity for a Finnish Speaking Corporate Customer Advisor. This role is perfectly suited for individuals who are passionate about providing outstanding customer support and are eager to excel in a corporate environment that values client satisfaction and professionalism.. Responsibilities. . Offer exceptional support to Finnish-speaking corporate clients through various communication channels, including phone, email, and live chat.. . Respond to customer inquiries regarding corporate accounts, product information, and service issues effectively and efficiently.. . Develop and maintain strong relationships with clients, ensuring their needs are met with care and expertise.. . Educate corporate customers about the company's products and services to enhance their overall experience and satisfaction.. . Document all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.. . Work collaboratively with sales and technical support teams to resolve issues and enhance service delivery.. . Gather and analyze customer feedback to identify areas for service improvement.. . . Fluency in Finnish and English, both written and spoken.. . Experience in customer service, particularly in a corporate or B2B environment.. . Strong understanding of corporate customer needs and a professional demeanor in service delivery.. . Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.. . Proficiency in customer service software and the Microsoft Office Suite.. . Ability to analyze problems and implement effective solutions in a fast-paced environment.. . Willingness to work flexible hours, including evenings and weekends as necessary.. . Company Location: Finland.