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Italian Speaking Customer Service for Real Estate industry at Mercier Consultancy MD. 🌟 Mercier Consultancy MD is excited to invite applications for the role of Italian Speaking Customer Service Representatives in the vibrant real estate industry! If you are passionate about helping others find their dream homes and providing exceptional service with a friendly touch, we want to hear from you. In this role, you will connect with clients in Italian, guiding them through their inquiries and ensuring a smooth and enjoyable experience.. Key Responsibilities. . Assist customers with inquiries related to real estate listings, rental processes, and property management via phone, email, and chat in Italian.. . Provide personalized support and information, helping clients make informed decisions regarding their real estate needs.. . Resolve customer issues and complaints with a positive attitude, ensuring customer satisfaction.. . Document all customer interactions accurately and maintain up-to-date records.. . Collaborate with real estate agents and teams to enhance service delivery and customer experience.. . Stay informed about the real estate market trends and property options to better assist clients.. . . Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus.. . Prior experience in customer service, especially within the real estate sector, is a bonus.. . Excellent communication skills and a friendly, approachable demeanor.. . Strong problem-solving abilities and a genuine interest in helping customers.. . Ability to multitask and manage inquiries effectively.. . Proficiency in using customer service software and general computer applications.. . Willingness to work flexible hours, including evenings and weekends if necessary.. . Company Location: Greece.