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Operations / Workforce Manager (Remote, Global) at ThinkingIT Corp.. About the Role:. ThinkingIT Corp is seeking a dynamic and dedicated . Operations / Workforce Manager. to join our team. This integral role will focus on optimizing our operational processes while also ensuring effective workforce management. The ideal candidate will bring a blend of operational foresight and team coordination to enhance productivity and drive our global strategies forward.. Key Responsibilities:. Oversee daily operations, ensuring alignment with strategic goals and efficient resource allocation.. Coordinate workforce management tasks, including scheduling, capacity planning, and performance tracking.. Collaborate with department leads to streamline workflows and improve overall operational efficiency.. Develop and maintain operational dashboards and reports to monitor key performance indicators (KPIs).. Facilitate effective communication across teams and departments to promote alignment and unity in operations.. Identify areas for improvement within operational processes and implement best practices to drive efficiencies.. Support training and development initiatives to elevate team performance and engagement.. Manage relationships with external partners and vendors relevant to operations and workforce strategies.. Bachelor’s degree in Business Administration, Management, or a relevant field.. 4–6 years of experience in operations management and workforce coordination, preferably in a fast-paced or global environment.. Strong analytical abilities and experience with performance metrics to drive operational outcomes.. Excellent communication and leadership skills, capable of fostering team spirit and collaboration.. Proficient in project management tools (like Asana, Trello, or Monday) and productivity software (Google Workspace, Microsoft Office).. Problem-solving skills, with a proactive approach to challenges and opportunities for improvement.. Familiarity with HR processes and workforce planning principles is a plus.. Company Location: United States.