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QA Manager at HSI. We are seeking a visionary . Global QA Manager. to develop and lead a comprehensive Quality Assurance as a Service (QAaaS) model across our diverse, multi-platform product portfolio. This strategic leadership role will establish standardized frameworks, processes, and metrics to ensure consistent quality across our global technology stack including Java, C#, .Net, Ruby, AWS, and Azure. The successful candidate will build and scale a distributed QA organization that delivers measurable value and drives continuous quality improvement throughout our product ecosystem.. This transformational leader will create a strategic roadmap for quality assurance that supports our business objectives while fostering a culture of quality excellence across the organization. Within 12 months, the Global QA Manager will be responsible for overseeing a fully operational global QA organization serving multiple product lines and geographies.. Job Key Responsibilities. . Design and implement a comprehensive global QA as a Service model that serves multiple product lines and development teams. . Establish standardized QA frameworks, methodologies, and processes that integrate seamlessly with existing SDLC practices. . Develop and track KPIs to measure QA effectiveness, efficiency, and business impact. . Build and manage a global team of QA professionals, including both FTEs and contractors. . Create a scalable QA resource model that maximizes efficiency while meeting quality objectives. . Serve as the interface between Support and Development teams to ensure customer-reported issues are effectively triaged and addressed. . Leverage data analytics to drive insights into software quality, bug trends, and resource allocation. . Make data-driven recommendations for strategic QA investments and team expansion. . Stay current with emerging QA technologies, methodologies, and industry best practices. . Foster partnerships with product and development leadership to anticipate and address quality needs. . Job Essential Functions. . Lead the development of enterprise-wide quality standards, best practices, and guidelines. . Oversee the creation and implementation of test strategies for diverse product lines and technology stacks. . Manage QA budget, resource allocation, and capacity planning across multiple geographies. . Implement and optimize QA tools and automation frameworks for maximum efficiency. . Establish metrics and reporting mechanisms to demonstrate QA value and impact to business stakeholders. . Create effective knowledge transfer mechanisms between global QA teams. . Drive continuous improvement initiatives within the QA organization. . Develop and implement career advancement paths for QA team members. . Lead the evaluation and adoption of new QA technologies and methodologies. . Present quality metrics, trends, and strategic initiatives to executive leadership. . . Bachelor's degree in Computer Science, Software Engineering, or related field; Master's degree preferred. . 10+ years of progressive experience in software quality assurance. . 5+ years of leadership experience with proven success building and scaling distributed QA organizations. . Demonstrated experience establishing QA as a Service models across multiple product lines. . Experience working with diverse technology stacks including Java, C#, .Net, Ruby, AWS, and Azure. . Proven track record in developing global QA strategies and implementing standardized processes. . Experience managing both onshore and offshore QA resources. . Strong analytical skills with experience using data to drive decision-making. . Advanced knowledge of various testing methodologies, tools, and frameworks. . Excellent communication and stakeholder management skills. . Experience in multiple development methodologies (Agile, Waterfall, DevOps). . Demonstrated ability to influence and align cross-functional teams. . Experience with test automation frameworks and CI/CD integration. . Company Location: United States.