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Dutch Speaking Frontline Support Representative at Mercier Consultancy Europe. Mercier Consultancy is seeking a Dutch Speaking Frontline Support Representative to join our proactive team. In this critical role, you will serve as the first point of contact for our Dutch-speaking clients, providing efficient and friendly support regarding our products and services. Your strong communication skills and customer-oriented approach will be essential in delivering exceptional service and fostering positive customer relationships. If you are passionate about helping others and want to be part of a dynamic team, we encourage you to apply!. Responsibilities. . Respond to customer inquiries via phone, email, and chat in Dutch.. . Provide detailed information about products, services, and company policies.. . Assist customers with troubleshooting and resolving issues effectively.. . Document customer interactions accurately for tracking and follow-up.. . Collaborate with other team members to ensure comprehensive support.. . Gather customer feedback to contribute to service improvements.. . Stay informed about new product developments to assist customers competently.. . . Fluency in Dutch and English, both written and spoken, is essential.. . Experience in customer support or a related field is preferred.. . Excellent communication skills and a strong commitment to customer satisfaction.. . Proactive problem-solving abilities and the capability to work independently.. . Familiarity with customer support systems and tools is a plus.. . Able to manage multiple tasks effectively in a fast-paced environment.. . A positive, approachable attitude and a genuine desire to assist customers.. . Willingness to work flexible hours to suit customer needs.. . Company Location: Greece.