We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Spanish Speaking Customer Success Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Customer Success Specialist. This is an ideal role for those who are dedicated to enhancing customer experiences and building lasting relationships. If you thrive in a client-focused environment and are fluent in Spanish, we want to hear from you!. Responsibilities. . Act as the main point of contact for Spanish-speaking customers, delivering superior support via phone, email, and chat.. . Respond promptly to customer inquiries, providing accurate information about products and services.. . Build positive relationships with clients to understand their challenges and ensure they receive maximum value from our solutions.. . Address and resolve customer complaints efficiently to maintain high satisfaction levels.. . Document customer interactions and suggest improvements in the CRM system.. . Collaborate with internal teams to create opportunities for upselling and cross-selling based on customer needs.. . Stay informed about industry developments and product updates to provide knowledgeable support.. . . Fluency in Spanish and English, both written and verbal.. . Prior experience in customer service or customer success roles is highly desirable.. . Strong verbal and written communication skills with a focus on customer care.. . Proven ability to resolve issues and improve customer satisfaction.. . Excellent organizational skills and attention to detail.. . Proficiency in CRM software and standard office applications.. . A positive attitude with a genuine passion for supporting customers in their success.. . Company Location: Spain.