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French Speaking Customer Service for Banking industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a French Speaking Customer Service Representative in the banking industry, based in Athens, Greece. In this vital role, you will provide outstanding support to French-speaking clients, assisting them with their banking inquiries and ensuring a high level of customer satisfaction. Your attention to detail and commitment to service excellence will play a crucial role in fostering trust and loyalty within our client base. If you are customer-focused and have an interest in the banking sector, we would love to hear from you!. Responsibilities. . Provide exceptional customer service to French-speaking clients regarding banking services and products.. . Assist customers with account inquiries, transactions, and any related questions.. . Document all customer interactions accurately in the CRM system for tracking and follow-up.. . Collaborate with internal banking teams to resolve customer issues and improve service delivery.. . Stay informed about banking products, industry regulations, and promotional offers to assist customers effectively.. . Build and maintain strong relationships with clients, ensuring their needs are met promptly and effectively.. . . Fluency in French and English; proficiency in additional languages is a plus.. . Experience in customer service, particularly within the banking or financial industry.. . Strong communication skills and a professional demeanor.. . Proficient in CRM systems and standard computer applications.. . Detail-oriented with strong organizational skills.. . Able to work effectively in a team and handle multiple tasks simultaneously.. . Able to relocate to Athens, Greece.. . Company Location: Greece.