Healthcare Systems & Workflow Specialist at Winning Assistants. Job Title: Healthcare Systems & Workflow Specialist. Position Type: Full-Time. Work hours: 9:00 AM to 6:00 PM Eastern Daylight Time. Work days: Monday to Friday (might do OT on some Saturdays). Salary: $6 - $8, per hour depending on experience. Workplace: Remote. Preferred Candidate Location: Philippines. Key Responsibilities:. Manage and maintain EHR systems, ensuring accuracy, organization, and usability. Build and optimize workflows, templates, and documentation structures within the EHR. Organize, tag, and structure historical medical records for easy access and analysis. Design and implement structured member journeys and touchpoints. Develop care plan templates, intake forms, and questionnaires. Translate complex healthcare data into structured, actionable workflows. Manage scheduling workflows within the EHR system. Ensure seamless coordination of appointments and member interactions. Leverage AI tools (preferably Claude) for process improvement, data structuring, and workflow efficiency. Organize and refine AI-generated clinical notes (e.g., AI scribe outputs). Use AI to enhance operational efficiency not for creative tasks. Build standardized processes and clinical protocols. Maintain clear, structured documentation for all workflows. Continuously identify opportunities for system and process improvements. Conduct independent research to gather relevant local healthcare information. Support decision-making with accurate, data-driven insights. 1- 2 years of experience or background in clinical operations, care coordination, or healthcare administration. Experience in concierge, wellness, or high-touch healthcare environments. Familiarity with wearable health data integration. Strong communication skills. Clear, concise, and professional (client-facing readiness). Proven experience managing EHR systems (non-billing focused). Hands-on experience with EHR scheduling workflows. Process-driven mindset with the ability to explain workflows clearly. Experience using AI tools (Claude preferred) for structured, process-oriented tasks. Ability to organize and interpret healthcare data within systems. Experience creating templates, workflows, and structured documentation. Basic Requirements. Must be proficient in speaking and writing English very clearly. Must have relevant work experience. Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]. Must be available for video meetings with your camera on (when needed). Technical Requirements. Device: . Reliable laptop or desktop computer.. Internet:. High-speed connection (minimum 15 Mbps).. Audio: . Noise-canceling headset.. Video:. Webcam for virtual meetings.. Workspace: . Quiet, professional environment.. Company Location: Philippines.
Healthcare Systems & Workflow Specialist at Winning Assistants