
Dutch Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to present an amazing opportunity for a Dutch Speaking Multilingual Support Representative. This role is well-suited for individuals who are dedicated to providing exceptional customer service and possess strong language skills in Dutch and additional languages.. Responsibilities. . Deliver outstanding support to clients in Dutch and other languages through multiple channels, including phone, email, and chat.. . Assist customers with inquiries, product information, and resolve issues efficiently.. . Manage customer complaints with a focus on finding effective solutions and ensuring satisfaction.. . Accurately document all customer interactions in the CRM system for effective tracking and follow-up.. . Collaborate with team members and other departments to ensure a streamlined and positive customer experience.. . Engage in ongoing training to improve product knowledge and enhance service delivery skills.. . Proactively suggest improvements to processes to bolster customer satisfaction and service quality.. . . Fluency in Dutch and at least one additional language (English, German, French, etc.), both written and spoken.. . Previous experience in customer service or a similar role is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities with a customer-first approach.. . Ability to prioritize tasks and work efficiently in a fast-paced environment.. . Familiarity with customer support systems and Microsoft Office tools.. . Enthusiastic, adaptable, and committed to providing outstanding customer care.. . Company Location: Greece.