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Polish Speaking Customer Service for Manufacturing industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce the opening for a Polish Speaking Customer Service Representative in the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer service while navigating the complexities of a fast-paced manufacturing environment. In this position, you will communicate with clients and stakeholders in Polish, ensuring they receive the necessary support and information regarding our products and services.. Key Responsibilities. . Handle customer inquiries related to manufacturing products, order status, and service-related questions through phone, email, and chat in Polish.. . Provide accurate information about product specifications, pricing, and availability.. . Assist customers with order placement, modifications, and cancellations effectively.. . Document customer interactions and maintain comprehensive records in our CRM system.. . Collaborate with production and shipping teams to resolve customer issues promptly.. . Stay informed about industry developments and company offerings to provide relevant information to customers.. . . Fluency in Polish (oral and written) is essential; knowledge of English is an advantage.. . Previous experience in customer service, ideally within the manufacturing sector.. . Strong communication skills and a customer-oriented attitude.. . Excellent problem-solving skills with the ability to think quickly on your feet.. . Attention to detail and strong organizational abilities.. . Proficiency in CRM systems and general computer applications.. . Willingness to work flexible hours, including evenings or weekends as necessary.. . Company Location: Greece.