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Flemish Speaking Customer Service Agent In Bratislava at Mercier Consultancy BG. Mercier Consultancy is excited to announce an opportunity for a Flemish Speaking Customer Service Agent to join our team in Bratislava. In this dynamic role, you will be responsible for providing outstanding customer support to our Flemish-speaking clients, addressing their inquiries, and assisting them with our products and services. Your role will be pivotal in ensuring customer satisfaction and building long-lasting relationships. If you are passionate about helping others and have the necessary language skills, we encourage you to apply!. Responsibilities. . Assist Flemish-speaking customers with inquiries via phone, email, and chat.. . Provide clear and accurate information about our products and services.. . Resolve customer complaints and issues efficiently, ensuring a positive customer experience.. . Maintain accurate records of customer interactions and provide feedback to improve service quality.. . Work collaboratively with team members to address customer concerns and enhance service delivery.. . Stay informed about company policies, product updates, and industry trends to provide relevant support.. . Gather and analyze customer feedback to identify trends and recommend improvements.. . . Fluency in Flemish and English, both spoken and written.. . Experience in customer service or a related field is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and a customer-oriented mindset.. . Proficient in using customer service software and digital communication tools.. . Ability to work effectively as part of a team and independently.. . Willingness to relocate to Bratislava and adapt to a new environment.. . Company Location: Slovakia.