We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Spanish Speaking Customer Service for Information Technology (IT) industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language and in other countries. With a specialization in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications, we are dedicated to matching the best candidates with the right employers. We are currently looking for a Spanish Speaking Customer Service representative for the Information Technology (IT) industry. This role offers a unique opportunity to engage with clients in Spanish while leveraging your skills in customer service within a dynamic and fast-paced environment. You will be part of a team that values communication, problem-solving, and customer satisfaction. If you are passionate about technology and enjoy helping others, this position could be perfect for you. Join us in helping people find their dream jobs abroad while contributing to a leading agency that invests in your professional growth and success.. Responsibilities. . Provide exceptional customer support to Spanish-speaking clients in the IT sector.. . Handle customer inquiries, concerns, and technical issues through various communication channels.. . Assist clients in troubleshooting and resolving technical problems with IT products and services.. . Develop a thorough understanding of the company’s IT offerings to provide accurate information and guidance to customers.. . Document and update customer interactions and technical issues in the company’s CRM system.. . Collaborate with technical teams to escalate unresolved issues and follow up on outcomes.. . Deliver feedback to management regarding customer interactions and suggest improvements for service delivery.. . . Fluent in Spanish and English, both written and verbal.. . Prior experience in customer service, preferably in the IT industry.. . Strong problem-solving skills and the ability to think critically under pressure.. . Excellent communication skills and a customer-oriented mindset.. . Familiarity with common IT terminology and concepts is a plus.. . Ability to work independently as well as part of a team in a fast-paced environment.. . Strong organizational skills and attention to detail.. . Company Location: Greece.