Dutch Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie

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Dutch Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a position for a Dutch Speaking Client Support Specialist. This role is ideal for individuals who are passionate about delivering high-quality customer service and are eager to assist Dutch-speaking clients with their inquiries in a friendly and professional manner.. Responsibilities. . Provide exceptional support to Dutch-speaking clients through various communication channels, including phone, email, and live chat.. . Handle customer inquiries regarding products, services, and account issues with care and efficiency.. . Troubleshoot customer concerns and provide timely resolutions to enhance customer satisfaction.. . Accurately document each client interaction in the CRM system for effective follow-up.. . Collaborate with team members to maintain high service standards and improve overall customer experience.. . Identify process improvement opportunities based on client feedback and discussions.. . Stay updated on product offerings to provide accurate and relevant information to clients.. . . Fluency in Dutch and English, both spoken and written.. . Experience in customer support or a similar field is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills with a focus on customer satisfaction.. . Able to manage multiple tasks effectively in a fast-paced environment.. . Familiarity with CRM systems and standard computer software.. . Enthusiastic and committed to providing outstanding customer service.. . Company Location: Greece.