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Customer Service Representative (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of DCX PH Inc. We are currently looking for a Customer Service Representative in the United States.. Join a dynamic remote team dedicated to delivering empathetic and solution-oriented service experiences. In this role, you’ll be the voice that connects customers to the support they need, while working in a structured yet flexible environment. You'll handle inbound calls, resolve issues with clarity and professionalism, and help drive customer satisfaction daily. With strong opportunities for career growth, performance incentives, and a mission-driven culture, this position is ideal for individuals eager to make a meaningful impact in a fast-paced support setting.. . Accountabilities:. . Respond to incoming calls in a timely, courteous, and professional manner.. . Resolve customer issues efficiently by researching and delivering accurate information.. . Document call interactions clearly and precisely.. . Display empathy, patience, and professionalism throughout each customer interaction.. . Achieve quality and satisfaction targets consistently.. . Participate in paid training and ongoing coaching to stay aligned with service standards.. . Contribute positively to a team-oriented call center environment.. . . At least 1 year of experience in a call center or customer service role.. . High school diploma or equivalent.. . Strong communication and interpersonal skills with the ability to remain calm under pressure.. . Familiarity with computer systems and ability to multitask across applications.. . Minimum typing speed of 25 WPM.. . Must be 18 years or older with stable employment history (1 year at one job preferred).. . Reliable high-speed internet (wired connection) with at least 10 Mbps download and 5 Mbps upload.. . Quiet and private workspace for remote work.. . Availability to work flexible shifts, including weekends.. . Previous experience in healthcare support is a plus.. . Must reside within commuting distance of El Paso, TX, for in-person interview and training.. . Company Location: United States.