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Nordic Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe. is excited to announce an opportunity for a Nordic Speaking Client Support Agent in Greece. This role is designed for individuals who are passionate about providing excellent customer service to our Nordic-speaking clients. As a key member of our support team, you will be responsible for managing inquiries across Swedish, Norwegian, Danish, or Finnish languages, ensuring clients receive the assistance they need promptly and efficiently. If you thrive in a multicultural work environment and enjoy helping others, we encourage you to apply!. Responsibilities. . Assist Nordic-speaking clients through various communication channels including phone, email, and chat.. . Address client inquiries regarding products, services, and account management.. . Collaborate with internal teams to resolve complex client issues effectively.. . Maintain detailed documentation of client interactions for accuracy and future reference.. . Gather client feedback to help identify areas for service improvement.. . Stay updated on product knowledge and industry best practices to provide informed support.. . Participate in ongoing training sessions for skill enhancement and professional development.. . . Fluency in one or more Nordic languages (Swedish, Norwegian, Danish, Finnish) and English, both written and spoken, is required.. . Experience in customer service or related roles is preferred.. . Strong communication and interpersonal skills focused on delivering high levels of client satisfaction.. . Ability to work effectively both independently and as part of a team.. . Detail-oriented with strong problem-solving abilities.. . Familiarity with customer support software and tools is a plus.. . A positive attitude and flexibility to adapt in a dynamic work environment.. . Company Location: Greece.