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Spanish Speaking Gaming Experience Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to present an amazing opportunity for a Spanish Speaking Gaming Experience Specialist. We are looking for passionate individuals who have a deep understanding of the gaming industry and are dedicated to providing exceptional support to our Spanish-speaking gaming community. In this role, you will assist customers by addressing their inquiries, resolving issues, and enhancing their overall gaming experience. If you are an avid gamer with outstanding communication skills and a desire to help others, we encourage you to apply!. Responsibilities. . Serve as the primary point of contact for Spanish-speaking gamers through various channels, including email, chat, and forums.. . Provide in-depth product knowledge and support to assist customers with their gaming experience.. . Address customer inquiries, complaints, and issues related to gaming products and services swiftly and effectively.. . Document all customer interactions in the CRM system for accurate tracking and management.. . Collaborate with the gaming development and support teams to improve the overall user experience.. . Gather customer feedback and engage with the community to identify trends and improvement opportunities.. . . Fluency in Spanish and English; proficiency in additional languages is beneficial.. . Experience in customer service, especially within the gaming industry, is highly desirable.. . A strong passion for gaming and a comprehensive understanding of gaming platforms and products.. . Excellent communication and interpersonal skills with a focus on customer satisfaction.. . Ability to work effectively under pressure and handle multiple inquiries at a time.. . Familiarity with CRM systems and basic office software applications.. . Company Location: Greece.