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Spanish Speaking Customer Success Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Customer Success Specialist. In this vital role, you will be responsible for ensuring that our Spanish-speaking customers receive exceptional support and guidance throughout their journey with our product. You will engage with customers to understand their needs, address inquiries, resolve issues, and enhance their overall experience. If you are passionate about delivering stellar customer service and speak Spanish fluently, we would love to have you join our team!. Responsibilities. . Provide excellent customer support to Spanish-speaking clients through various communication channels (phone, email, chat).. . Assist customers with inquiries related to product features, account management, and troubleshooting.. . Proactively engage with customers to help them get the most out of our offerings.. . Troubleshoot and resolve customer issues swiftly, ensuring a high level of satisfaction.. . Document all customer interactions accurately in the CRM system.. . Collaborate with other teams to improve customer experience and provide feedback to inform product development.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Experience in customer support or customer success roles, preferably within technology or services industries.. . Strong communication and interpersonal skills aimed at ensuring customer satisfaction.. . Demonstrated problem-solving abilities and a proactive approach to service.. . Familiarity with CRM systems and standard office applications.. . A strong commitment to customer care and a willingness to go the extra mile to assist clients.. . Company Location: Greece.